SLA Time and Report Market Analysis
Executive Summary
This report analyzes the competitive landscape of SLA Time and Report for Jira within the Atlassian Marketplace, focusing on its position relative to competitors in terms of installations, revenue, pricing, and user satisfaction.
1. Market Overview
The SLA management and time tracking niche in the Atlassian Marketplace is dominated by several key players. This analysis examines SLA Time and Report for Jira by SaaSJet and its main competitors.
Key Competitors Identified:
- Direct SLA Management Competitors:
- Time to SLA (Appfire)
- SLA PowerBox (Almarise)
- Time in status / SLA / Timer (JiBrok)
- SLA Time Management (Deviniti)
- Related Time Tracking Competitors:
- Status Time Reports Free (Bloompeak)
- Time in Status (SaaSJet)
- Timepiece - Time in Status (OBSS)
- Status Time Reports (Bloompeak)
2. Installation Analysis
Installation numbers provide insight into market penetration and user adoption.
Key Findings - Installations:
- Status Time Reports Free leads with 9,954 installations, representing the largest market share
- Time in Status and Timepiece - Time in Status follow with 5,828 and 4,949 installations respectively
- Time to SLA is the leading direct SLA competitor with 3,548 installations
- SLA Time and Report has 835 installations, positioning it in the middle of the direct SLA competitors
3. Revenue Analysis
Revenue analysis reveals the financial performance and monetization effectiveness of each app.
Key Findings - Revenue:
- Time to SLA generates the highest revenue at approximately $871,258, dominating the market financially
- Timepiece - Time in Status follows with $462,657
- Time in Status generates $116,750
- SLA Time and Report generates approximately $13,533, representing a smaller revenue share
- The free version of Status Time Reports Free generates no direct revenue but has the highest installation count
4. Revenue Efficiency
Revenue per installation indicates how effectively each app monetizes its user base.
Key Findings - Revenue Efficiency:
- SLA PowerBox has the highest revenue per installation at approximately $157.15
- Time to SLA follows closely at $245.56 per installation
- Timepiece - Time in Status generates $93.49 per installation
- SLA Time and Report generates $16.21 per installation
- This suggests premium positioning for SLA PowerBox and Time to SLA, while SLA Time and Report has opportunity to improve monetization
5. Pricing Strategy
Pricing analysis for the annual cloud tier with 100 users reveals different positioning strategies.
Key Findings - Pricing:
- Time to SLA has the highest annual price for 100 users at $1,820
- Time in status / SLA / Timer is priced at $700
- SLA Time and Report is priced at $1,250, positioning it in the mid-to-high range
- Status Time Reports Free is offered at no cost, explaining its high installation numbers
- The pricing spread indicates different value propositions and target segments
6. User Satisfaction
Reviews and ratings provide insight into user satisfaction and product quality.
Key Findings - User Satisfaction:
- Timepiece - Time in Status has the highest number of reviews (236) with an average rating of 3.9/4.0
- Time to SLA has 217 reviews with an average rating of 3.8/4.0
- Time in Status has 155 reviews with an average rating of 3.6/4.0
- SLA Time and Report has 68 reviews with an average rating of 3.6/4.0
- Overall, most apps maintain high satisfaction ratings between 3.5-4.0
7. Competitive Positioning
The competitive positioning matrix visualizes how apps compare across multiple dimensions.
Key Findings - Competitive Positioning:
- Market Leaders (high installations, high revenue per installation): Time to SLA
- Premium Specialists (lower installations, high revenue per installation): SLA PowerBox
- Volume Players (high installations, lower revenue per installation): Status Time Reports Free, Time in Status
- Emerging Contenders (moderate installations and revenue): SLA Time and Report
8. SWOT Analysis for SLA Time and Report
| Strengths |
Weaknesses |
- Strong user satisfaction (3.6/4.0 rating)
- Competitive pricing in the mid-range
- Offered by SaaSJet, which also provides the successful Time in Status app
- Available for both Cloud and Data Center deployments
|
- Lower installation base compared to market leaders
- Lower revenue per installation than premium competitors
- Smaller market share in both installations and revenue
- Not available for Server deployments
|
| Opportunities |
Threats |
- Potential to leverage SaaSJet's Time in Status customer base
- Room to increase revenue per installation through premium features
- Growing demand for SLA management in Jira
- Potential for cross-selling between SaaSJet products
|
- Strong competition from established players like Time to SLA
- Free alternatives like Status Time Reports Free
- Premium competitors with higher revenue efficiency
- Risk of feature parity with Jira's native capabilities
|
9. Conclusions and Recommendations
Market Position:
SLA Time and Report occupies a mid-tier position in the SLA management niche, with moderate installation numbers and revenue. It faces competition from both premium players (Time to SLA, SLA PowerBox) and volume players (Status Time Reports Free).
Competitive Advantages:
The app maintains good user satisfaction ratings and benefits from SaaSJet's presence in the related Time in Status market. Its pricing is competitive, positioning it as a value option compared to premium alternatives.
Growth Opportunities:
- Feature Differentiation: Develop unique features that address specific pain points not covered by competitors
- Cross-Selling: Leverage SaaSJet's larger Time in Status customer base to promote SLA Time and Report
- Tiered Pricing: Consider introducing premium tiers to increase revenue per installation
- Integration Strategy: Enhance integration with other popular Atlassian apps to increase value proposition
- Marketing Focus: Highlight specific use cases where the app outperforms competitors
Strategic Considerations:
SLA Time and Report has potential for growth by leveraging SaaSJet's existing customer relationships and focusing on specific market segments where it can differentiate from both premium and free alternatives. The app's solid user satisfaction suggests product quality is strong, but awareness and market penetration could be improved.